User Agreement

Alora Software User Service Agreement

1. Introduction

1.1.We've drafted these Terms of Service (which we call the "Terms") so that you'll know the rules that govern our relationship with you. Although we have tried our best to strip the legalese from the Terms, there are places where these Terms may still read like a traditional contract.

1.2.By using the Services, you agree to the Terms. Of course, if you disagree with them, then don't use the Services.

1.3.The following Terms of Service outline your obligations when using our Platform or Services (as defined herein) or any of the information, text, graphics, videos, or other files, materials, data, or content of any kind whatsoever created or provided by or through the Services or through your ability to sell products on the Platform and generate User Contributed Content (as defined herein). Please also review our Privacy Policy, which is part of these Terms of Services and outlines our practices towards handling any personal information you may provide us.

1.4.The Services are owned and operated by (Alora, we, or us) and are accessed by you under the Terms of Services described herein (Terms of Services or Agreement). Please read these Terms of Services carefully before using the Services. By accessing the Platform or using any part of the Services, you agree to become bound by these terms and conditions. If you do not agree to all these terms and conditions, then you may not access the Platform or use the Services. Nothing in these Terms shall be deemed to confer any third-party rights or benefits.

1.5.Arbitration notice: we want to let you know upfront that these terms contain an arbitration clause. Except for certain disputes mentioned in that arbitration clause, you and Alora agree that disputes between us will be resolved by mandatory binding arbitration. You and Alora waive any right to participate in a class-action lawsuit or class-wide arbitration.

2. Special tips

1. [Read carefully] Please read carefully and fully understand the content of each clause, especially the clauses for exemption or limitation of liability, applicable laws and dispute resolution clauses. In response to the foregoing clauses, this agreement has clearly and sufficient to attract your attention, including but not limited to emphasized fonts, italics, underline, color markings and other reasonable ways to remind you to pay attention to the relevant clauses (It needs to be emphasized that it also includes that you should pay special attention to any unclearly marked terms that contain "no responsibility", "exemption", "no" and "irrelevant" and other formal terms), The confirmation of these terms will cause your passiveness, inconvenience and/or loss under certain circumstances. Please read the above terms again before confirming your agreement to this agreement. Unless you have carefully read, fully understood and agreed to all the terms of this agreement, you will give up using the company and the software's services.
2. After the signing of this agreement, if you have any requirements for the company to explain the terms, please stop using the service immediately and send an email to, if you did not call or send an e-mail explaining the terms and requirements to this The company means that you fully understand and choose to agree to all the terms of the agreement. The two parties hereby confirm that the company has fulfilled the legal obligation to explain the relevant terms according to your requirements in accordance with the law, and the company has given you sufficient time and sufficient choice to decide whether to conclude this agreement.
3. [Confirmation and acceptance of the service agreement] In div of the fact that the company has clarified the above terms in accordance with the law, you click "Agree" or "Next" or the company will prompt you to read and choose whether to agree to this After the agreement, start or continue to use according to the relevant operating procedures Alora products and/or services will be deemed and should be deemed that you have fully paid attention to and "agreed" to all the terms of this agreement, especially the legality and validity of the terms that remind you of your attention, You should not claim that the relevant clauses are illegal or invalid on the grounds that the company has not reminded you of the relevant clauses in a reasonable manner, or has not fulfilled the obligation to explain according to your requirements. If you do not agree to any content of this agreement, click "disagree", it is deemed that you have chosen to give up the use of Alora products and/or services.
4. [Modification of the service agreement] Due to the continuous development of the companys business, This agreement may be updated in due course. We will issue an updated version on the Alora mobile terminal and remind you to check the updated version of the agreement through pop-up windows, mobile announcements or other appropriate methods before it becomes effective. After the company revises the agreement and publishes it, if you do not accept the revised agreement, please stop using the services provided by this software immediately.

3. software acquisition and update

1. You can directly download from the official website of Alora or obtain the software from a third party authorized by the company; if you download and install it from a non-company website In the process of Alora, if you have doubts about the security and legality of the installation package, please terminate the download and installation immediately and go to the company's official website to download and install it to avoid bringing you certain risks.
2. [Obtained from unauthorized third parties If you obtain the software or the installation program with the same name as the software from a third party that is not authorized by the company, the company reminds you that it may Will not be able to guarantee the safety, legality and normal use of the software, nor will it be liable for compensation for the losses caused to you. If you encounter such a situation, you are welcome to report to us the existence of such unauthorized software or an installation program with the same name as this software through the customer service phone number and email address listed in this agreement to combat illegal behavior.
3. In order to improve user experience and service content, the company will continue to work hard to develop new services and provide you with software updates from time to time. After the new version of this software is released, the old version of the software may be unusable or no longer have some functions or cannot obtain the corresponding customer service support. To avoid inconvenience to your use, please check and download the latest version of the software at any time.

4. Service content

In addition to the description of the softwares "services" in the "Introduction" section of this agreement, the company's "instant messaging" service is committed to providing the following service content, but due to constant changes in market user needs, The following service functions will be added or deleted, specifically Alora The service function displayed on the mobile terminal shall prevail:
1. Alora provides users with stable and secure instant messaging services through cloud computing and big data technology.
2. Alora uses comprehensive functions to help users achieve user experience including: single chat, group chat, etc.

5. Service Rules

1. You fully understand and agree that this software provides a platform for your information sharing, transmission and acquisition. When you use this software service independently, you should abide by the laws and regulations and the usage specifications stipulated in this agreement, and be responsible for all actions under your registered account, including any content you transmit and any consequences arising therefrom. The content described in this article includes, but is not limited to, the graphic and video information sent by you, the comments posted, and other content generated by your use of the software and services. It is recommended that you screen and judge the content of this software carefully. If you have any questions, please promptly use the customer service phone number and email address listed in this agreement and explain. Unless the company violates the laws and regulations and clearly stipulated in this agreement, and this situation causes you to lose, you should carefully judge and bear the risks and losses caused by the use of the content, including but not limited to the legality of the content, Risks and losses arising from reliance on correctness, completeness or applicability.
2. Any content published by you using this software service or transmitted through this software service does not represent or imply the company's divs or policies. The company does not bear any responsibility for this, and reserves the right to comply with laws and regulations and the agreement ( Including but not limited to the relevant provisions of Article 5 of this agreement), the right to take corresponding measures in a timely manner after learning of the existence of relevant illegal content.
3. You shall be fully responsible for the authenticity, legality, and validity of the information transmitted on this software, and any legal liabilities arising from the information you transmit shall be borne by you. The company also reserves the right to take appropriate measures in a timely manner against legal liabilities arising from the information disseminated by you in accordance with the provisions of laws and regulations and the provisions of this agreement (including but not limited to the relevant provisions of Article 5 of this agreement).
4. Due to business development needs, the company may change, suspend, restrict, terminate or cancel all or part of the software's services as appropriate. The company specially reminds you to pay attention to the aforementioned risks and recommends that you take appropriate preventive measures.
5. [Advertisements, information and related services] The company fully informs you that the services provided by this software may include advertisements, information, etc., and you agree to accept this software by clicking on the tick to agree to this agreement Push advertisements, information and other content provided by third-party suppliers and partners. The above push forms include but are not limited to information stream or floating window push; the company will identify relevant advertisements and provide one-click shutdown functions in accordance with laws and regulations or You have the right to close push notifications in the form of floating windows. You can find Alora in your system settings-application management and manage and modify notification permissions. The company reserves the right to associate or display advertisements and advertisement links through relevant pages, and the method and scope of this can be changed without notice to you.
6. The products and/or services provided by this software may provide links to other Internet sites or resources. The company will perform related obligations to advertisers or service providers in accordance with laws and regulations, but users know and agree that these advertisers and service providers, advertisements and service content are not controlled by the company. The company hereby reminds you to make careful judgments on advertising and service information to determine its authenticity, applicability and reliability. Except as clearly stipulated by law, you will be responsible for the transactions that you choose to conduct based on the relevant push content.
7. Your use of this software should abide by laws and regulations, abide by public order, and respect social ethics. You must not use this software or the services of this software to implement the following behaviors or publish, transmit, disseminate, or store the following content:
(1) Oppose the basic principles established by the Constitution;
(2) Endanger network security;
(3) Endanger national security, honor and interests;
(4) Inciting to subvert state power and overthrow the socialist system;
(5) Inciting division of the country and undermining national unity;
(6) Divulge state secrets;
(7) Advocating terrorism and extremism; advocating cults and feudal superstition;
(8) Promote ethnic hatred and ethnic discrimination;
(9) Spread violent, obscene and pornographic information;
(10) Inducing minors to commit crimes and exaggerating violence, pornography, gambling, and terrorist activities;
(11) Making, publishing, and disseminating information that violates the safety of children's personal information;
(12) Fabricating and disseminating false information to disrupt economic and social order;
(13) Activities that infringe on the reputation, privacy, intellectual property rights and other legal rights of others;
(14) Tracking or harassing others in other ways, illegally hacking into others' networks, interfering with the normal functions of others' networks, stealing network data, and other acts that endanger network security;
(15) Provide others with programs and tools that are specifically used to invade the network, interfere with the normal functions and protective measures of the network, steal network data and other activities that endanger network security, or provide technical support for others who know that they are engaged in activities that endanger network security , Advertising, payment and settlement, etc.;
(16) Use the services provided by the company to set up websites and communication groups for fraudulent activities, to teach criminal methods, to produce or sell prohibited items and controlled items, or to use the companys network to publish fraud and production Or sell prohibited items, controlled items, and other illegal and criminal activities;
(17) Upload, post, email or other information about software viruses or other computer codes, files and programs that interfere with, destroy or restrict the functions of any computer software, hardware or communication equipment;
(18) Failure to comply with the "seven bottom lines" requirements of compliance with laws and regulations, the socialist system, national interests, citizens' legitimate interests, public order, social morality and information authenticity;
(19) Information containing other content prohibited by laws and administrative regulations;
(20) Other information that violates laws, regulations, policies, public order and good customs, social ethics, or interferes with the normal operation of the software and infringes on the legitimate rights and interests of other users or third parties.
8. Unless permitted by law or written permission by the company, you must not engage in the following behaviors during the use of this service:
(1) Inducing other users to click on linked pages or share information;
(2) Use the software and any functions, and third-party operating platforms for promotion or mutual promotion without the written permission of the company;
(3) Publish, transmit, and disseminate harassment, advertising information, excessive marketing information and spam or information containing any sexual or sexually suggestive information;
(4) Making and publishing methods and tools related to the above behaviors, or operating or disseminating such methods and tools, regardless of whether these behaviors are for commercial purposes;
(5) Other behaviors that interfere with the normal operation of this software or are not expressly authorized by the company.
9. The company may, based on reasonable judgments or internal risk control model judgments, have the right to any content that violates relevant laws and regulations or the provisions of this agreement, or infringes, obstructs, or threatens anyone's rights or safety, or content that impersonates others. Stop the transmission, and have the right to take appropriate legal actions against any behavior or content that violates this clause based on its own judgment, including but not limited to: deleting illegal, infringing, improper and other related content from this software service, restricting or Terminate the user qualifications of violators, prevent them from using all or part of the services of this software, and save relevant information and data in accordance with laws and regulations and report to relevant departments, etc.
10. The ownership and operation rights of this service belong to the company. The services provided by the company will be strictly implemented in accordance with the service rules, service terms and operating rules issued by it.
11. All rights related to this service and all other rights not expressly authorized in writing in this agreement still belong to the company. Unless it is clearly stated in writing, the company will not waive or transfer relevant rights and interests or grant other authorizations or permits to relevant rights and interests.
12. [Third Party Services] When you use products or services provided by a third party on the company's software platform, in addition to complying with the provisions of this agreement, you should also abide by the third party's user agreement. The company and the third party shall each bear responsibility for possible disputes within the scope of legal provisions and agreements.

6. Your rights and obligations

1. The ownership of this software account belongs to our company. After you complete the registration application procedures, you will obtain the right to use this software account. The right to use belongs only to the initial application registrant. Unless otherwise expressly stipulated in this agreement, gifting, borrowing, Rent, transfer or sell, otherwise the company has the right to take back your right to use this software account.
2. You promise and guarantee to register as a user of this software, and to ensure that the personally identifiable information provided is true, complete, and effective, and to assume corresponding legal responsibilities for the information provided in accordance with legal provisions and this agreement.
3. When you register and apply for this software account, you should set an avatar and nickname for the account, otherwise the account registration will not be completed.
4. You must not maliciously register an account by any means (including but not limited to malicious registration using invalid WeChat accounts, invalid mobile phone numbers, using other peoples identities, etc.) or use your account to conduct illegal activities, disrupt, harass, deceive, other users, and other violations of this law. As for the act of the agreement, the company has the right to permanently suspend, cancel the registration, and take back the above-mentioned account, and the losses caused by this shall be borne by the user. At the same time, the company has the right to transfer the above actions to the judicial department for handling.
5. You should properly keep the registered account information and account password safe, and you should bear legal responsibility for the behavior under the registered account and password. Except as otherwise expressly stipulated in this agreement, you promise not to use other members' accounts to log in under any circumstances. When you suspect that someone else is using your account, you promise to notify the company immediately. After receiving your request to take measures to suspend the login and use of your account, the company will ask you to provide and verify valid personal identity information that is consistent with your registered identity information. If the company verifies that the valid personal identity information provided by you is consistent with the registered identity information, it will promptly take measures to suspend the login and use of your account. If you have not provided your personal valid identity information or the personal valid identity information you have provided is inconsistent with the registered identity information, you understand that the company has the right to consider based on the interests of users that it cannot satisfy your aforementioned request before your identity is verified.
6. You should abide by the terms of this agreement and use this service legally, correctly and appropriately. If you violate any of the terms in this agreement, the company has the right to decide to terminate the breach of the contract in accordance with the agreement and depending on your breach of contract. Provide services. Regarding the specific liability for breach of contract and the legal consequences, please pay special attention to the "Legal Liability" section of Article 10 of this Agreement. At the same time, the company reserves the right to withdraw your account under the circumstances stipulated in this agreement and for other reasonable reasons.
7. To ensure the applicability of this software service and your experience, please download the latest version and upgrade in time.
8. You should be aware of and bear the risks that are not caused by the company or caused by reasons beyond the control of the company, including but not limited to (1) you are using this software to access third-party websites or use third-party services / Products, the risks caused by third parties; (2) the risks caused by the sharing, browsing and dissemination of the information you publish; Risks of software failure or information loss; (4) Risks caused by unforeseen and unavoidable reasons such as natural disasters and wars, riots, government actions, etc., due to force majeure.

7. Personal information protection

1. Protecting users' personal information is a basic principle of our company. The company will follow this agreement and Alora Privacy Policy The provisions of the law collect, use, and securely store your personal information. The content of this agreement on the protection of personal information and the above Alora Privacy Policy If there is a conflict, and if this agreement does not make clear provisions on the protection of personal information, it shall be Alora Privacy Policy The content shall prevail.
2. In the process of registering an account or using this service, you may need to fill in some necessary information. If national laws and regulations have special regulations or are necessary to use this service, you need to fill in real personal information, such as mobile phone number and account information. If the information you fill in is incomplete, you may not be able to use this service or some functions may be restricted during use.
3. In order to prevent fraudulent use of the identity of others to register, this software will verify the mobile phone number through SMS. Please take good care of your mobile phone and verification code, and pay attention to the safety of use. The SMS fee for registration and invitation will be collected by the operator, and the software will not charge any fees.
4. The company is well aware of the importance of personal information to you, so it attaches great importance to protecting your privacy and personal information, and also treats and handles your personal information with a high degree of prudence. For more information about personal information processing and protection rules, your right to manage personal information, etc., please click to div before account registration Alora Privacy Policy , You can also log in to the software to div at any time during the account use process.

8. Intellectual Property and Trade Secrets

1. All intellectual property rights of this software are owned by THCAlorainfo Technology Co., Ltd. or its licensors, including those subject to the "Copyright Law of the People's Republic of China", "Trademark Law of the People's Republic of China" or "Patent Law of the People's Republic of China" and its implementation regulations, etc. All intellectual achievements protected by laws and regulations.
2. The graphics, videos, texts or their components involved in this software or the services provided, as well as other company logos, product and service names, are the company's intellectual property rights. Without the company's prior written consent, you may not display or use the company's logo in any way for profit-making purposes or do other processing, and you may not indicate to others that you have the right to display, use, or otherwise have the right to process the company's logo.
3. All copyrights, trademark rights, patent rights and other intellectual property rights involved in this software, as well as all trade secrets and information content related to this software (including but not limited to text, software, scripts, codes, designs, layouts related to this software) Frames, pictures, sounds, music, videos, applications, picture analysis and query functions and all other content) are protected by the laws and regulations of the People's Republic of China and corresponding international treaties. The company has all rights to the above content.
4. Without the permission of our company, you must not modify the client program of Alora; you must not reverse engineer Alora. engineer), decompile (decompile) or disassemble (disassemble), must not destroy its integrity (including program code, data, etc.).
5. Without the permission of the company, you may not make or distribute any third-party software that harms the interests of the company or disrupts the normal order of use of the software.

9. legal responsibility

1. Your violation of this agreement or related laws and regulations has caused any third party to claim any claims, demands or losses from the company, partners, affiliates, and other users, including attorney fees. You agree to compensate the company, partners, and affiliates Party and other users, and to protect them from damage, and the company has the right to take measures including but not limited to interruption of license, suspension of service, restriction of use, legal investigation, etc., depending on the nature of your behavior. If you engage in illegal activities, provoke troubles, seriously disrupt the order of use, use software for improper purposes, harass or deceive other users, etc., the company has the right to withdraw your right to use your account. At the same time, the company will assist in investigations according to the requirements of the judicial department.
2. You should ensure that any information obtained by Alora is used for proper purposes, and any behavior that violates laws, public order, social ethics or this agreement is strictly prohibited. If you engage in any behavior that violates laws, public order, social ethics or this agreement, you shall be responsible for resolving the resulting disputes and bear all legal and economic compensation liabilities.
3. As a network service provider, Alora provides users with upload space services for the public to send text, pictures, videos, links and other content. Alora The content transmitted by the user will be stored in a secure encryption. Except that the corner video function may perform platform tagging processing on the videos you upload, Alora will not make any other modifications or edit. Alora is firmly opposed to any behavior that violates the laws and regulations of the People's Republic of China. Once discovered, Alora will immediately remove and stop disseminating any illegal information.
4. Unless otherwise stipulated in this agreement, you may not assign this agreement or any of the rights stated in it.
5. You understand that Alora is only a tool to help you communicate with others, and cannot predict or deal with direct, indirect, incidental, special and subsequent damages during and after the communication process And risks. The company hereby draws your attention to bear the above risks. You also pass youAlora is independently responsible for the behavior of sending or publishing information. For the protection measures of the companys use of Alora related information, please seeAlora Privacy Policy
6. Under any circumstance, you should not trust in borrowing money, asking for passwords, v erification codes or other network information involving property or property interests. When it comes to property operations, please verify the identity of the other party first, and always pay attention to our companys tips on preventing fraud and crimes. For such information or requests sent to you in the name of our company, you can contact the customer service phone listed in this agreement for confirmation in time before operating in accordance with the corresponding requirements.

10. Notification and delivery

1. All notifications of the company about the software and user agreement can be made through the software interface, web announcements, emails or conventional SMS transmission.
2. For matters that affect your vital interests, the company will take noticeable ways to draw your attention in the above notification channels. The above notification is deemed to have been delivered to the recipient, the user, on the day of delivery.

11. Applicable law, dispute resolution and other terms

1. The company solemnly reminds you to pay attention to the clauses in this agreement that exempt the companys responsibility and aggravate your obligations. Please read it carefully and consider the risks yourself. Minors should read this agreement accompanied by a legal guardian. The company reserves the right to interpret and modify the contents of the above clauses within the scope permitted by law.
2. If any clause in this agreement is completely or partially invalid or not enforceable for any reason, the remaining clauses of this agreement shall still be valid and enforceable.
3. The title in this agreement is provided for convenience only and has no legal effect.
4. [Applicable law] The interpretation, validity and dispute resolution of this agreement shall be governed by the laws of the Peoples Republic of China.
5. [Dispute Resolution] If any dispute or dispute occurs between you and our company, you should first settle it through friendly negotiation. If the negotiation fails, you hereby fully agree to submit the dispute or dispute to this agreement for signing The local peoples courts with jurisdiction are resolved through litigation.
6. If you have any comments or complaints about this agreement and the software services, please use our customer service mailbox to get in touch with us.